As far as the engine noise, we are not paying over $300 to have it looked at by Arrowwood - when we just paid $1500 to have it fixed. We are beyond frustrated that he’s insisting this is a new issue.They did replace the “correct” drive axle but now it’s making a totally different noise when turning (solid thump/grind). They also recommended a maintenance package ($279), a power steering package ($272), and new brakes ($450+) which we have to wait on (right before Christmas).As far as the engine noise, Greg told us it must be something else and would be over $300 just to check out and diagnose! We paid to have it fixed and it’s the exact same sound - no change. They told us to bring it back to have the correct side installed- but they’d need to put the old one back in (since we only paid for one). When I picked it up and began driving, it made all the same sounds - no change! I thought maybe they repaired the wrong car? My husband called the next day and found out the other drive axle was replaced. I wrote a detailed note, since we dropped it off after hours.They charged $1,500 to replace the drive axle and have a timing package installed. ticking/fluttering noise, also making a repetitive knocking noise when turning left). I brought my Honda Pilot in (engine was making a loud. Look forward to giving them my business moving forward! read more Their team is smart, professional, kind, and they simply do the right thing. As someone who has a high standard for customer service, I was so happy with my experience and I will recommend this shop to anyone with a Honda or Acura. Not only did they do a thorough run down of everything wrong with my car (and let me tell you, there's a lot!), but Dave and Greg also took the time to review the diagnostic with me and gave me a priority list to focus on to get it back up and running well. The next day I went back there to have them do a diagnostic. Even though they were closed, Dave took out his tools in the parking lot and got is started so I could get it home. I was hoping to leave the car in their parking lot until the next business day. My 2000 Honda Accord has just broke down in front of their shop. their hours of operation) at his shop by coincidence. I first encountered Dave around 730 pm on a Thursday (way past. I was so impressed by Dave and Greg's level of service. Whether it’s just for some regular maintenance or if you need a major overhaul you can trust these three professionals to get it done right at an affordable price the first time! Always providing a high quality, true integrity, and respect for his customers, David has built a solid and valued reputation here in town.įriendly, laid-back, and knowledgeable, you will have a terrific experience working with these guys when getting your vehicle into tip-top working condition. Instead of working in a large nameless and faceless service department, he works one-on-one with customers and their vehicles to provide service and advice that he can stand behind.ĭavid Snyder, Treasurer and Owner of Acura and Honda auto mechanic shop in San Antonio has been a Factory Trained Technician since 1994. Born and raised in San Antonio, TX, he has built a reputation of honesty and reliability in his hometown. ” But even now after so many years in the business, you can see his passion for the work that he does, providing outstanding customer service and quality work that he can be proud of Kelly Postert, the Vice President and Owner of Acura and Honda auto service shop in San Antonio has been a Master Technician since 1988. When asked why he became a mechanic himself he replied, “I must have been crazy. He took a summer job working in a mechanic’s shop to earn enough money to buy his first motorcycle. His first interest in mechanics began as a means to an end when he was 14 years old. Greg Snyder, the President and Owner of Arrowwood Automotive Acura and Honda repair shop in San Antonio has been a Master Technician since 1987. Meet the crew of Arrowwood Service! Think of them as your “Acura and Honda repair professionals”! These three guys not only own the place, but they will be the ones personally working on your vehicle & are here to make sure that you and your family are driving a vehicle that is safe and reliable!
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